na INLIS000000000011881 20150706161844 170126||||||||| | ||| |||| || || 979-3654-27-9 0010-071500000011881 174.4 174.4 KAS e KASMIR Etika Customer Service Edisi : 3 Jakarta Raja Grafindo Persada 2008 204 hlm. 21 cm. Bibliografi : hlm.201-202 ETIKA BISNIS