00484     2200181   4500001002100000005001500021008004100036020001800077035002500095082000800120090001400128100002400142245002300166260003500189300002800224500002100252650002900273INLIS00000000000121820150706145533170126|||||||||   |   |||   |||| ||   ||  a9780072961942  a0010-0715000000012180 a381  a381 ZEI s0 aZEITHAML, VALARIE A00aSERVICES MARKETING  aAmirikabThe McGraw-Hillc2006  a708 hlm.bilus.c26 cm.  aIndeks : hlm.695 0aPerdagangan dalam negeri